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Privacy Policy - 7 Sacred Roots
Effective Date: [Insert Date]
At 7 Sacred Roots, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website or providing your information, you consent to the practices described in this policy.
1. Information We Collect
We collect two types of information:
a. Personal Information: When you make a purchase or create an account, we may collect personal information such as:
- Name
- Email address
- Shipping and billing addresses
- Payment details (credit/debit card information)
- Phone number
b. Non-Personal Information: We also collect non-personal information automatically when you interact with our website, such as:
- IP address
- Browser type
- Device type
- Referring URLs
- Pages visited on our site
- Time spent on the website
This data is collected through cookies and similar technologies to improve your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your orders and provide you with a smooth shopping experience.
- Customer Support: To communicate with you regarding your order or inquiries and provide customer service.
- Personalization: To improve our website and offer personalized content or product recommendations.
- Marketing: To send you promotional emails about products, updates, or special offers, if you have opted-in to receive such communications.
- Legal Requirements: To comply with legal obligations, prevent fraud, and ensure the security of our website.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences and improve site performance. You can manage your cookie preferences in your browser settings.
We also use tracking technologies such as Google Analytics to gather insights about website usage and improve our services. These tools do not collect personally identifiable information unless you voluntarily provide it.
4. How We Protect Your Information
We implement a variety of security measures to protect your personal information. These include:
- Encryption: Sensitive data, such as payment details, are encrypted using secure socket layer (SSL) technology.
- Access Controls: Only authorized personnel have access to your information, and we maintain strict security protocols to safeguard it.
- Third-Party Payment Processors: We use trusted third-party payment processors (such as PayPal, Stripe, or other services) to handle your payment information. We do not store your credit card details on our servers.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers (e.g., shipping carriers, payment processors) to assist with fulfilling your order and providing services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
- Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or legal investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change through email or a prominent notice on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access, correct, or update your personal information by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe using the link provided in the email or by contacting us.
- Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions. Please contact us for assistance.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information with them.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time-to-time to reflect changes in our practices, services, or legal obligations. We will post the updated policy on this page with a revised "Effective Date." We encourage you to review this policy periodically.